US Message was founded in October of 2001. We have been offering dial-up Internet access and
e-mail service since that time throughout the United States.
Our company is not as large as the "big guys," AOL, NetZero and others, which is why you won't
find with us the baggage that a big company carries. We are accessible, flexible, and we won't
give you the runaround. We value you as a customer.
We have learned that you don't want to experience busy signals when attempting to reach the
Internet. This is why we offer nine networks, with over 36,000 access numbers to choose from.
We also know that if you have questions or need assistance, you don't want to pay for customer
service, you don't want to search endlessly to locate a number you can call to talk to a "live
person," and you want help when you need help, not when it is convenient for the company.
As a result, we offer live, toll free 24/7 customer support, and we will work with you until
we resolve your issue. We have not outsourced our call center overseas, we do not charge you
for customer service, and we don't force you to communicate with us via e-mail.
Finally, we plan on being around for a long while. We have very low overhead, we don't have
any debt, and we are well managed.
|