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Step 1: Search for an Access Number

Ensure that we have a local dial-up number in your area. You can search among our nine distinct networks, shown below, which offer over 36,000 dial-up numbers throughout the United States:

  1. MCI/UUnet
  2. Level3 (Genuity)
  3. Qwest
  4. MegaPOPS
  5. Sprint
  6. Aleron
  7. GlobalPOPS
  8. California
  9. Dial Assurance
To search for available dial-up numbers
Enter your three digit area code
or your state

Again, please check with your telephone company to confirm that under your calling plan the chosen access numbers will not result in additional charges.

Step 2: Select a Product and Payment Plan

Choose the product and corresponding payment plan that meets your needs. You can locate our products by clicking here (if products are limited, may offer product "boxes" below with "Sign-Up Now".

You will then enter our secure shopping cart where you will:

  • select an access number,
  • create a unique member id and password,
  • formally select your product and payment option,

Step 3: Download the US Message Dial-Up Software

Upon receiving confirmation that you have successfully created your US Message account, you can then download our dial-up software. This software will configure your PC to automatically dial-up our network to access the Internet (or may configure your PC manually with the provided US Message settings).

The software download will also configure your email software with your individual US Message email address and password, along with the appropriate US Message settings (see list of supported email programs here).

Step 4: Cancel Your Prior Internet Service Provider

Now all you need to do is cancel your old ISP. We have listed some of the typical ISPs that our customers are switching from to join US Message:
NetZero1-866-841-1442
Juno1-888-839-5866
BlueLight1-800-522-0839
People PC1-866-772-6277
Earthlink1-800-890-5128
AOL1-888-265-8008
AT&T Worldnet1-800-400-1447
CompuServe1-800-848-8990
MSN1-800-386-5550
Prodigy1-800-213-0992
Netscape1-866-541-8233
SBC Yahoo1-866-722-3425

If your ISP is not listed among those above, go to your existing ISP's web site and review their terms and conditions. This document should provide a cancellation telephone number, fax number, or address.

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